1) The acceptance of any order is on the understanding that the purchaser agrees to the terms of business hereon.
2) Prices are subject to Alteration without notice, which we cannot undertake to advise � in the case of reduction in
price, customers may rely on obtaining the benefit. VAT will be charged at the appropriate rates.
3) Orders and instructions etc, received by telephone are accepted only at senders risk and should always be confirmed in
writing. Orders of less than �50 nett value will receive a flat rate discount of 15%. Orders under �20 will be charged at
full retail prices plus VAT, No orders under �10 will be accepted.
(a) Special ordered products requested by the customer to be ordered on their behalf are non-cancellable and nonreturnable,
plus a deposit of 50% will be required with the order.
4) CARRIAGE TERMS:
(a) UK MAINLAND ONLY
Carriage is chargeable on all orders of less than �200 Nett value excluding VAT. All orders
over �200 Nett value are carriage free, except where requested to be sent direct
to their customers address, these are chargeable.
NB: The following items are excluded from our standard carriage term�s, Fridges/Freezers, Origo Cookers, Large Anode orders
and anchor chain that require to be shipped on pallets, these will be charged at cost.
(b) CHANNEL ISLANDS AND NORTHERN IRELAND AND EXPORT.
Nett Ex works.
(c) SPECIAL SERVICES
Where goods are sent at the customers request by special services, these will be chargeable.
(d) DELIVERY
The company will not be responsible for late deliveries that are beyond our control.
(e) OWN DELIVERIES
Where goods are delivered by our own transport, these are normally carriage paid. While we endeavour to maintain a regular
delivery service when possible, weekly van deliveries are at the company�s discretion and we reserve the right to despatch
orders when received rather than hold them for van delivery�s unless written instructions are given by the customer.
5) All goods are carefully packed before despatch. We cannot however, be held responsible for damage in transit. Claims
should therefore be made against the respective carrier immediately on receipt of the goods.
6) Shortages must be notified in writing within three working days from receipt of goods otherwise no claim can be
entertained after that period has elapsed.
7) Payment terms are strictly nett monthly and payment must be made before the end of the month following the month of
supply.
The customer shall not be entitled on any grounds whatsoever, either wholly or in part, to withhold
Payment when it becomes due.
8) The time herein before-mentioned within which the customer is to pay for the said goods shall be of the essence of this
contract.
9) Title of these goods shall be and remain the property of the vendor, E.C. Smith & Sons (Marine Factors) Ltd, until the
full purchase price thereof shall be paid and in the case of non-payment it is agreed that the vendor, E.C. Smith & Sons
(Marine Factors) Ltd shall be entitled to re-possess the goods and enter upon the customers premises for that purpose.
10) No goods can be accepted for return unless an authorisation number has been issued. Credit notes cannot be processed
without proof of purchase in the form of an invoice/delivery note
Number. A handling charge of 20% will be incurred for goods returned, which are not subject to a manufacturer�s warranty.
11) We cannot be held responsible for errors in typing, illustrations, descriptive matter and technical specification which
are intended only as a reference.
12) ECS has a policy of continual improvement and reserve the right to amend or delete items from the range without prior
notice. All products in the ECS range are guaranteed for 12 months, subject to original manufacturers warranty terms and
conditions.
13) ECS shall not be liable for consequential damages or loss to equipment or other property
or persons due to the use or installation of ECS products.
14) ECS shall not be liable for late deliveries due to lead times incurred from manufactures.
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Contact us by telephone:
Luton (01582) 729721
International +44 1582 729721
Contact us by fax:
Luton (01582) 458893
International +44 1582) 458893
Contact us by snail mail:
E C SMITH & SONS LTD
UNITS H & J
KINGSWAY INDUSTRIAL ESTATE
KINGSWAY
LUTON
BEDFORDSHIRE
LU1 1LP
UK
Contact us by email:
enquiries@ecsmith.com
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